Compliance Peace of Mind for Higher Education Leaders

Managing Title IV federal student aid programs can be complex and resource-intensive. Many institutions turn to third-party servicers to ensure compliance, streamline operations, and reduce the risk of audit or program review findings.

JHSG LLC provides specialized third-party servicing solutions for colleges and universities. Our team ensures accurate, timely, and compliant management of financial aid processes while relieving internal staff burdens.

Third-Party Servicing for Financial Aid Offices

Third-party servicers can help your institution:

Maintain Title IV compliance with all Department of Education regulations
Process student aid applications, verification, and packaging efficiently
Manage Return of Title IV (R2T4) calculations accurately
Handle reconciliation and reporting requirements
Provide audit and program review support
Support institutions on Heightened Cash Monitoring (HCM)

By outsourcing these critical functions, your financial aid office can focus on student engagement and retention while minimizing compliance risk.

Why Institutions Use Third-Party Servicers

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Customized Service for Your Institution’s Needs

Our services are tailored to meet the unique needs of higher education institutions:

Full-Service Processing – Applications, verification, packaging, disbursement tracking
R2T4 and Return Calculations – Ensure accurate and timely federal student aid returns
Compliance Oversight – Reviews, reporting, and internal controls aligned with Title IV requirements
Temporary or Long-Term Engagements – Flexible solutions based on your institution’s needs
Audit & Program Review Support – Documentation, reconciliation, and reporting to reduce findings

FAQs

What is a third-party servicer?

A third-party servicer manages specific financial aid processes on behalf of an institution, ensuring Title IV compliance and operational efficiency.

What tasks can a third-party servicer handle?

Tasks include application processing, verification, packaging, disbursement tracking, R2T4 calculations, reconciliation, and reporting.

Can third-party servicers help with HCM institutions?

Yes. Experienced servicers can assist schools under Heightened Cash Monitoring by ensuring accurate documentation, timely reimbursement requests, and regulatory compliance.

Does outsourcing financial aid functions create compliance risks?

No. When done with a trusted partner, outsourcing reduces risk by ensuring processes follow Department of Education guidelines.

How does third-party servicing reduce compliance risk?

By following strict Title IV guidelines, performing accurate calculations, and maintaining detailed documentation, third-party servicers help prevent audit findings and program review issues.

Is JHSG LLC’s third-party service short-term or long-term?

Both. We provide temporary support for peak periods or staff gaps and ongoing, long-term services depending on your institution’s needs.

How do third-party servicers integrate with my existing financial aid office?

JHSG LLC works closely with your staff to ensure a seamless workflow. We align our processes with your institution’s policies, maintain secure data handling, and provide regular reporting, so your team stays informed while compliance and operational tasks are managed efficiently.